Privacy Policy

Effective Date: May 21, 2025

1. Our Commitment

   At gamepatch.it.com, safeguarding your personal data is our top priority. This policy explains what we collect, how we use it, and the steps we take to keep it secure.

2. Information We Collect

   To deliver and improve our services, we gather:

   • Account Details: username, email, birthdate, and gaming interests.
   • Transaction Data: purchase history, license keys, dates, and encrypted payment records.
   • Technical Info: device type, OS, browser version, IP address, and session duration.
   • Usage Metrics: gameplay stats, achievements, forum contributions, and support inquiries.
   • Cookies & Tracking: preferences stored via cookies and local storage.
3. How We Use Your Data

   We process your information to:

   • Enhance Performance: speed up page loads and improve navigation.
   • Personalise Offers: recommend games and deals tailored to you.
   • Protect Accounts: monitor for suspicious activity and prevent fraud.
   • Support Services: access your history for faster customer assistance.
   • Marketing: send you relevant updates and promotions, with unsubscribe options available.
4. Security Measures

   We employ robust safeguards, including:

   • Encryption: SSL/TLS for in-transit data and AES-256 for stored data.
   • Access Controls: role-based permissions to restrict data access.
   • Regular Audits: vulnerability scans and penetration tests.
   • Incident Response: continuous monitoring and a dedicated response team.
5. Data Sharing

   We never sell your personal information. We may share it with:

   • Service Providers: hosting, payments, and email services bound by confidentiality agreements.
   • Affiliates: to synchronize data across our network.
   • Legal Authorities: when required by law or to enforce our terms.

   All partners are contractually limited to use your data only for specified purposes.

6. Your Rights

   You may have the right to:

   • Access: request a copy of your personal data.
   • Correct: update any inaccurate or incomplete information.
   • Delete: ask for removal of your data, subject to legal retention requirements.
   • Restrict: limit certain processing, such as marketing communications.
   • Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, contact us at privacy@gamepatch.it.com or via your account settings.

7. International Transfers

   Your data may be processed outside the Spain. We use standard contractual clauses and comply with GDPR to ensure adequate protection.

8. Children’s Privacy

   We do not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

9. Policy Updates

   We may revise this policy periodically. Major changes will be posted here with a new effective date and, if necessary, communicated via email.

10. Contact Us

    For questions or privacy requests, reach out to us:

    Email: privacy@gamepatch.it.com
    Address: Princesshay, 3 Beacon Ln, Exeter EX4 3PL